What is 2-1-1
2-1-1 is the national abbreviated dialing code for free access to health and human services information and referral (I & R).
2-1-1 is an easy-to-remember and universally recognizable number that makes a critical connection between individuals and families in need and the appropriate community-based organizations and government agencies.
Benefits of Having a 2-1-1 System in Colorado
Federal Communications Commission Ruling "We find that the Information Referral Petitioners have demonstrated sufficient public benefits to justify use of a scarce public resource and therefore assign 2-1-1 to be used for access to community Information and Referral services."
The nation's first 2-1-1 service was created in 1997 in metropolitan Atlanta. The Federal Communications Commission subsequently reserved 2-1-1 for access to community health and human service information in 2000. Their goal was to ensure that citizens would be able to call one place in the community for help. Today, 2-1-1 reaches more than 174 million Americans - just over 57 percent of the population. There are currently 194 active 2-1-1 systems covering all or part of 39 states (16 states have 100% coverage) plus Washington DC and Puerto Rico. Please visit www.211.org for 2-1-1 national history.